Budget Car Rental

Stacey Jablonski 

on Google

3 days ago

Rude when asked questions over the phone. I will never use budget rental again. Customer service is a joke and rude. Called corporate they don’t seem To care how their employees speak to customers. 

Thom Tyler 

on Google

a week ago

If there were negative stars, that is what Budget would receive. How do you give even ONE star when you rent a vehicle to take 6 people to a concert and when you Uber there in the morning, the attendant tells you that there are no 6 passenger vehicles? He proceeded to tell me that a "reservation is not a reservation for an actual vehicle." It is apparently some sort of "wish" that may or may not be granted by Budget. Shouldn't someone have contacted me by 10:30AM on the day that I was getting the vehicle to tell me that ther... read more

Bill Bartlett (Defiance) 

on Google

3 weeks ago

UPDATE 2025 - Still the same shinanegans. Didnt have the car in stock so had to charge more $$$. Take your business elsewhere! From 2020: Hidden fees, they take your money before disclosing and charge hefty cancelation fees. 

Joyce Workman 

on Google

2 months ago

I don’t know why they have phones!!!! They never answer it! I needed to tell them I was gonna be running a little bit late and I called 20 times finally arrived here in the guy Wes Said he had people in line, but there was nobody in this place. I Thought I was supposed to pick it up at five, but I got a message saying it was due at four. So I was calling to let him know. I was running a couple minutes late and I tried to show on my phone and he didn’t wanna look at it. Is very rude. And other people came in here and I was so... read more

Lydia H 

on Google

2 months ago

This place has bad reviews and I’m not sure why, I had a very normal car rental experience and would go here again. Be sure to read the fine print, like anywhere.