Budget Car Rental

Maureen 

on Google

a month ago

Stay away from this location. Rented a cargo van with Budget via Costco since it would have been a couple hundred dollars cheaper than renting with U-Haul. Reservation was made over a month in advance. Upon arriving, we saw at least 5 cargo vans sitting in their lot, but were told none of them were available due to "recalls." We were not notified of any recalls within the month+ prior to picking up. We were given the alternative of 12-passenger vans, whose floors were filthy and covered in dirt and grass and were totally uns... read more

Jaime Haines 

on Google

a month ago

I booked a truck and a car trailer online. I filled out all of the car information for the trailer and finalized the reservation. Due to some unknown glitch on Budget's site, I arrived to pick up my truck and trailer and the representative (who was already dealing with the car they did NOT have for the people in front of me who booked online) informed me that they did not have my car trailer. She was helpful but also clearly not fully trained for what was happening that morning. The owners (via texting) informed her my trail... read more

Cali C 

on Google

2 months ago

Awful experience. I had a pick up scheduled for 12pm and it was almost 1:30 before I got a car. I was asked to sign off on the damage on the car before even seeing it, I of course said no and asked to go inspect the car first. There were multiple dings and scuffs on the car, no biggie, but then I noticed the front driver tire had two large and significant sized "chunks" of rubber taken out of the tire. When I told the clerk they didn't seem too bothered by it or even concerned. I tried calling customer service and they basic... read more