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Budget Car Rental

2.8

About this business

Location details

7923 W Broad St, Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 1:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
2.8131 reviews
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Shubham Keshri's profile image
Shubham Keshri 
a month ago

Closed the store early and charged me extra even though I left the car there and dropped the keys off. You will be treated based on your accent and your skin color. Paulette loves to raise her voice on customers and then say that’s how she talks. Never rent from here. 

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Anand Kiruba's profile image
Anand Kiruba 
2 months ago

They gave me a mini van with smoke smell. They refused to change it. Very disappointed. The staff was very rude 

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Nuran Malik's profile image
Nuran Malik 
2 months ago

Be aware guy this place not for everyone.i book my car from this worst location and worse old lady destroyed my flight .my pick up time was 6pm n she closed the door early and said go to other locations and other locations don’t have car available even she was inside talking with phone whole .don’t waste your time and money there.i never seen like this attitude girls and worst service even I have been using budget for many years today bye no one pay my lost.go to enterprise price higher quality with great service.budget won’... read more

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krithika k's profile image
krithika k 
3 months ago

Please don't rent a car here and save yourself last minute frustration. We booked a SUV through Costco here, 1 month back. They call at the last minute to tell us they don't have an SUV and ask us to fetch one from the airport. The customer service lady is very rude and doesn't have any accountability for their last minute cancellation. We had planned everything for the road trip and imagine how frustrating it would be, to be cancelled at the last minute. Why do they post availability when they don't have vehicles available?... read more

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Timothy De Vries's profile image
Timothy De Vries 
4 months ago

They had what I needed. The lady who worked there was prompt and professional 

Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 2.8 star rating with 131 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open at 8:00 a.m. 

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