Budget Car Rental

Jennifer Kuter 

on Google

a month ago

I completed a reservation on 12/27/24 for a minivan for 8/29-9/3/25. I called in July to confirm this reservation. On arrival on 8/29/25 there was no minivan available. I was given an option of 3 SUVs or I could drive to Abington to pick up a minivan. Given the time crunch I was in- I had to take one of the SUVs. There were wrappers and plant debris left in the SUV and a strong smell of cologne. I had to secure other transportation for an elderly family member who could not get in the high vehicle. I’ve asked for a manager t... read more

BEYTULLAH TEKMEN 

on Google

3 months ago

Kesinlikle iki kere dusunun veya at arabası tercih edin. Burasi çağın ötesinde bir yer. 

Christina W 

on Google

4 months ago

HORRIBLE CUSTOMER SERVICE. We rented a car for 1 day and was charged for 2 days because our Budget was closed and we were not informed so therefore we were not able to return our car. Called customer service and went through 3 people and a 2 hour phone call for no help at all. Went we spoke to a supervisor we could not hear anything they were saying because of the background noise which is super unprofessional. We went cars a lot for our jobs and have never had an experience like this. Absolutely horrible. 

Hasign Graham 

on Google

8 months ago

I would strongly suggest you do continuous checks to see who you have representing your agencies. I have a saved video in my phone of the most disrespectful service from an employee of yours I’ve ever experience in my life. As a consumer who waited outside in the cold for over an hour for a rental car for which I had a RSVP for, to be told (when he arrived) that he doesn’t owe me an apology and that he would never offer me a credit for waiting is beyond absurd and unprofessional. And he told me this with a monster attitude l... read more