Budget Car Rental

Nate Riggs 

on Google

a month ago

Buyer beware. Stay away from Budget rental car all together. There are hidden fees in all of their prices, they won't let you rent with a debit card, they run your credit report without asking you, and then try to keep your money even after they don't give you a rental. This particular franchise location is no different than any others. They throw up their hands and say "we can't do anything about it". 

Carrie 

on Google

4 months ago

I had a fabulous experience here with Angela last week. I got stuck with a 14 passenger van from airport (only car available) and I have a disabled mother whom I came to visit. Angela switched out the van for a usable vehicle that my mother could get into. She was professional, kind, efficient and absolutely wonderful to deal with. Angela truly saved me as all the rental agencies were overbooked. I really appreciated her kindness and understanding. I wish that the car rental experience could always be like this! Pictures sho... read more

Dawn Poe 

on Google

4 months ago

I would like to give a shout out to Denise at the front counter of Budget rental on 463 Lazelle Rd.Westerville. I had to call a couple times and she was more than kind to answer my questions even though I could tell she was very busy. When my husband picked up our rental car he mentioned how nice she was! I will definitely be renting again from this location! 

Joanna Girdner 

on Google

5 months ago

Zero compassion. I drove through a horrible, unexpected winter storm, a 6 hour drive took over 13 hours. I had originally set my pick-time is early a.m. with a Noon return. I knew my pick-time was moved to an earlier time, but was NOT made aware that my drop of time was changed. Although I appreciate the accommodations and effort to move and keep my reservation, it would have been advantageous to ensure we knew the return time was changed. I do have my original confirmation that was used for this visit. The rental contract i... read more