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Budget Car Rental

3.3

About this business

Location details

131 Colonie Center, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun9:00 a.m. to 2:00 p.m.
3.3180 reviews
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Mistogan Fernandes's profile image
Mistogan Fernandes 
a month ago

Pre ordered toyota ol reliable 440$ on website. Surprise there's a holding fee 250$. No biggie. Was handed a jeep key, told the guy there was a mistake, I got handed a different car, very upset with the website not being correct. Will report after the week is done. 

Douglas Bowles's profile image
Douglas Bowles 
2 months ago

I called dozens of times and noone answers just to come in and be told they had no cars, "overbooked" they said. Had multiple agents in there and none wanted to answer the phone. They took my money when I did the reservation online and now I have to wait for a week to get my money back. AVOID! Take your business elsewhere. 

Ben Weaver's profile image
Ben Weaver 
3 months ago

Location is closed apparently. Called over 30 times and no one picks up the phone. 

David T's profile image
David T 
4 months ago

1) Deposit is ridiculous. 2) Gave me a scrappy car that smelled like cigarettes 3) Attended was unhelpful and didn't care about anything 4) $11 a gallon for gas fill up. Unless I'm dropping this off next to a gas station this should be illegal. There was no enterprise around otherwise I would have gone with them. 

Rayne Storm's profile image
Rayne Storm 
4 months ago

I think I'll stick with Enterprise after this experience. Not only is the deposit $100 more than the actual rental, which has never been the case with Enterprise, but the staff here are very rude to the point that I nearly asked for a refund and left without the rental. On the plus side, they do take debit/bank cards -- after a "credit check of the card," which was a first. Update: they also kept most of the deposit for an empty tank that costs about $40 to fill, NOT $180. GO TO ENTERPRISE FOR YOUR RENTALS 

Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 3.3 star rating with 180 reviews. 

When is Budget Car Rental open?

Budget Car Rental is open now. It will close at 6:00 p.m. 

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