Budget Car Rental

Maria Perez 

on Google

4 weeks ago

We rented a car for a 3hr drive, came back a few minutes later (2:05 PM on Saturday) to the office because the car was unsafe to drive due to a distorted windshield and the woman said they were closed, angry and with terrible customer service. We told her again the car was not safe to drive and we couldn’t come back tomorrow, as she requested, because we had a flight to take. She told us to go somewhere else and try to get another car. Just so everyone is aware, this is optical distortion that impairs vision. Under Washingto... read more

Eden M 

on Google

3 months ago

Rented a car for a single day. Called in to let them know we’d be ten minutes late to return at 5pm and they insisted we had to pay for an entire extra day. 

Samuel Wallingford 

on Google

3 months ago

Great chance you won't get a car, since apparently they have no cars on the lot. And even if they do, they won't put you in a higher class car because they don't feel like it - even as a President's Club member. Instead, they call customers returning today and ask them to return early. Unbelievably unprofessional from a Budget franchisee. Can't blame the person at the counter, this reeks of a poor franchisee. 

abdul bilal 

on Google

4 months ago

I had booked a truck three days ahead, and I received instructions about the truck and what to expect one day ahead. When I got to the location, there wasn’t any truck at all with all my stuff packed up. Thankfully Uhaul had a truck and was able to rent their truck and move. 

Anya Grace 

on Google

4 months ago

We had a great experience with Budget. Our car had mechanical problems while on a road trip and became un-drivable. Scary, but thankfully roadside assistance through budget was quick and helpful. Tow truck showed up in about 30 mins, and we were ubered by budget to their closest rental location. There, we received a great car which actually felt like an upgrade to the previous one. The rest of our trip went smoothly and our bill at the end was surprisingly lower than we anticipated. Thank you!