Budget Car Rental

Christina McCormack 

on Google

2 weeks ago

Returned our Budget rental car spotless after a Florida trip—full tank, no damage, no trash, no issues. A few days later, we were hit with an $89 “cleaning fee” despite zero explanation or proof. No photos, no details—just an arbitrary charge. We didn’t take pictures when we dropped it off (lesson learned), so they got away with it. If you rent from Budget, document EVERYTHING—interior, exterior, fuel gauge, mileage, timestamps. This feels like a shady way to nickel-and-dime customers. 

gsr45 

on Google

2 weeks ago

Very disappointing experience with Budget Car Rental at Embassy Suites, International Drive. When we arrived, the car wasn’t available and we were told to wait 3–4 hours, which completely disrupted our plans. The manager was unhelpful and blamed corporate. We were given a lower category car for the day and told to return the next day. The correct car was then provided but was dirty inside, with stains on the seats and doors that I had to clean myself. Poor service overall. 

Glenis Cruz 

on Google

a month ago

The worst customer service that I receive in my life I receive from the lady on the front desk on MCO airport.