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Budget Car Rental

2.9

About this business

Location details

10965 Aviation Dr, Dubuque, IA, 52003, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 4:00 p.m.
SunClosed
2.926 reviews
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Jeremy Dillon's profile image
Jeremy Dillon 
a month ago

Avis assured me they would have a rental ready and available for when I arrived. Sat at the airport for 3 hours because nobody was working the desk. Then I get a call that they would not have a rental available until the next day. The packing lot was full of rentals. Avis needs to do something about this location. 

ROOSTER G's profile image
ROOSTER G 
3 months ago
Monique Romeo's profile image
Monique Romeo 
4 months ago

It took a while to get someone at the desk, it was the housekeeping woman so we get nice, but the car was filthy with trash and dog hair, the windshield was cracked, and the tank was 3/4 full. I went and cleaned that vehicle, and took pics with time stamp of the windshield, made sure to drop it off on time with 3/4 tank and was somehow charged an extra $100. No one was at the counter to speak with about the extra charges. 

Braden Waddick's profile image
Braden Waddick 
4 months ago

Horrible customer service. Was able to book online drove 30 min to pickup to find out they decided to close early. Called their number and they told me they were busy doing other things and didn't have time to call me and tell me they wouldn't give me a car. Speaks poor English so hard to work with. 

Melissa Klanke's profile image
Melissa Klanke 
5 months ago

Don’t come to this location on Sundays. They say they open at 1pm but it’s 1:30 pm and just got word they’ll be here in 30 minutes. *Edit: Stayed until 2:20, still no sign of an employee. Just 5 other customers waiting. We had to give up and I will just be without a vehicle for the week. I was able to get a refund through the 800 number, but it definitely messed up our day/ week. Apparently this is a common occurrence for this location. 

Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 2.9 star rating with 26 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open at 8:00 a.m. 

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