This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Budget Car Rental
- Transportation Services
- Santa Barbara, CA
About this business
Location details
500 James Fowler Rd, Santa Barbara, CA, 93117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Absolutely horrible experience. We called the week prior to confirm that they would be open, as our flight got in at 9:30PM. They said yes they will be open til 10, and they also check the flights to make sure they will be open for people who are renting with them. Lo and behold, we arrive and they are closed. This began what has so far been 2 days of hell. We were told by phone customer service to Lyft an hour away to our hotel, which cost $100. The manager on the phone told us they would reimburse us up to $250, and transf... read more
Beware! Fraudulent damage claim letter sent despite none. Also they tried to swindle me like in Nate Hinton review. Fight letter and do not pay. This has happened to another person by Budget on another unrelated rental. I believe this is a tactic by Budget. Search Reddit for other instances of these "letters" sent out by Budget.
Super nice people, great cars and good prices.
While I loved the car (VW Atlas) I rented the customer service at the desk was shocking. He was rude and as if I was bothering him from the minute I walked up to the minute I left. It was an enough for me to never choose Avis/Budget counter at SBA again. Proper complaint was filed.
Bad experience. First, the first customer service agent talked a mile a minute and was not friendly. The boss on site was more helpful and tried. They wouldn’t run my rental on the card I booked on. They have policies about having a flight even if you are renting a car at the facility and not flying. Not practical given there are not a lot of options in Goleta. What is more, I rented a Tesla to go to work and there was no charger in the car or adapter rendering me at work unable to charge to return. Called the phone number f... read more
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 3.3 star rating with 249 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com