Budget Car Rental

Patrick !!! 

on Google

a month ago

abhorrent customer service. guy at the service desk left much to be desired with his attitude. made a pick up rental and it turns out they do not even have vehicles. called different locations and they do not offer vehicles to pick up either. customer service associate wants to charge an additional $20 for Budget's mistake when I arrived to my pick up location early. terrible company. do not recommend 

Valeria Aldrete 

on Google

11 months ago

Had my rental car wrecked during my stay in D.C. Representative Naima was incredible help! She showed patience, kindness and compassion. She led me in the right direction when I didn’t know what to do and when the Customer Service lines was no help. Awesome customer service! 

Anonymous 

on Google

a year ago

TERRIBLE.!! This is the second time where they call me at the last minute, to tell me that even though I have a Reservation, that they do NOT have cars. That there is nothing they can do to help, pretty much leaving me to figure things out on my own. I had an important work trip, and had to borrow a friends car. 

Ramon Estrada 

on Google

a year ago

TERRIBLE.!! This is the second time where they call me at the last minute, to tell me that even though I have a Reservation, that they do NOT have cars. That there is nothing they can do to help, pretty much leaving me to figure things out on my own. I had an important work trip, and had to borrow a friends car. 

Richard Koucheravy 

on Google

a year ago

You may be tempted to use this location. Don’t. My experience: Dirty car and it had not been properly serviced (no wiper fluid). There is no drop box for after hours return. I’m sure that was somewhere in the fine print. And to add to it, the place opened 7 mins late per the posted hours of 7:30 am.