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1 Jerry Smith Cir, Roswell, NM, 88203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 1:00 p.m. 7:45 p.m. to 8:30 p.m. | |
Tue | 10:00 a.m. to 1:00 p.m. 7:45 p.m. to 8:30 p.m. | |
Wed | 10:00 a.m. to 1:00 p.m. 7:45 p.m. to 8:30 p.m. | |
Thu | 10:00 a.m. to 1:00 p.m. 11:00 p.m. to 11:45 p.m. | |
Fri | 10:00 a.m. to 1:00 p.m. 11:00 p.m. to 11:45 p.m. | |
Sat | 10:00 a.m. to 1:00 p.m. 8:00 p.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 1:00 p.m. 11:00 p.m. to 11:45 p.m. |
We returned the car one hour before the flight. The flight was delayed and then canceled leaving us stranded in Roswell. In Roswell you don't just book another flight because only 3 planes leave there per day and they are always full. We went to the counter and asked to rent back the car we had just returned. She was very understanding and very accommodating. Since she had a bunch of people to check in from the incoming flight I stepped back and got to watch her deal with various people. Crazy requests and rude customers. Sh... read more
My flight was delayed so I had the rental for one extra hour (I called in and they had an automated message saying that they knew the flight was delayed and I wouldnt be charged, which turned out to not be true and they charged me). When I brought the car in, the agent was busy and asked me to leave the keys in the dropbox. Two hours later, she logged my rental in and charged me for the extra hours that it took her to log it in! Budget's customer service was terrible and not willing to help. I am appalled and will not be usi... read more
Very disappointed
NOT RECOMMENDED CHARGE ME MORE THAN SUPPOSED TO AND MY REFUND HAVE NOT BEEN RECEIVED ITS BEEN A WEEK AND NOBODY ANSWER THE PHONE
Budget Car Rental has a 3.4 star rating with 49 reviews.
Budget Car Rental is closed now. It will open at 11:00 p.m.
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