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70 3rd Ave, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Terrible customer service, avoid this particular location at all costs. Unclear instructions, limited staffing. Just read all the reviews before renting.
Called 2 hrs before the schedule pick up time for a confirmed reservation and said no cars are available. 0
Such a bad experience!!! I made a reservation months in advance for separate days. They didn’t have a car us for both bookings!! They gave us a courtesy call on the first one just the day before that they won’t have a car of us. I reconfirmed my next booking and was told that there’s a good chance that they will have one for us that day. No call from them the day before & when we showed up to pick it up, they don’t have a car for us again. I even got an email from Budget reminding us of our reservation. We were traveling out... read more
The guy at the counter is rude and shouldn’t be working in a customer facing position. Terrible customer experience. Go elsewhere.
Budget Car Rental has a 2.2 star rating with 30 reviews.
Budget Car Rental is open now. It will close at 1:00 p.m.
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