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1640 Electra Blvd #132, North Saanich, BC, V8L 5V4, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:30 a.m. to 12:30 a.m. | |
Tue | 6:30 a.m. to 12:30 a.m. | |
Wed | 6:30 a.m. to 12:30 a.m. | |
Thu | 6:30 a.m. to 12:30 a.m. | |
Fri | 6:30 a.m. to 12:30 a.m. | |
Sat | 6:30 a.m. to 12:30 a.m. | |
Sun | 6:30 a.m. to 12:30 a.m. |
Needed a credit card to get a rental car, even though I was able to make the reservation and deposit online with my visa debit, now we are stranded at the airport with no rental
I am not someone who usually writes negative reviews, but I just had the worst customer service experience at the Victoria International Airport with Budget. The staff member I dealt with was extremely rude, unkind, and dismissive. I’ve never had anyone speak to me in such a condescending and cruel way. While I was trying to figure out a solution to my issue, I was told to “get out of line because he had other people to serve.” I left feeling humiliated and shocked. The issue was that Budget now requires three pieces of ID t... read more
Great service despite not getting the vehicle size that was agreed upon.
Prabh was the name of the customer service agent who helped us last minute and he was amazing. He met all of our needs and made us feel confident driving on a brand new, safe vehicle. I would definitely rent from here again. Thank you prabh :)
I come to the island often from Edmonton. My flight came in about 2 hour earlier from when I made my reservation. I booked a RAV4 SUV using the Costco website. The representative offered me a different car that would be ready right away, but when I said I would wait for the SUV I reserved, he did everything he could to get a car ready as soon as possible. Within 20 minutes, a beautiful new VW Tiguan was ready at no extra charge. This vehicle had every option available and made the journey up island for the week very comforta... read more
Budget Car Rental has a 3.7 star rating with 171 reviews.
Budget Car Rental is open now. It will close tomorrow at 12:30 a.m.
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