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Budget Car Rental
- Transportation Services
- Rockwall, TX
About this business
Budget Car Rental Rockwall operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.
Location details
898 Steger Towne Rd, Rockwall, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | 8:00 a.m. to 12:00 p.m. |
Horrible, horrible, horrible!! If I could leave zero stars I would leave zero stars! First off we booked for a suburban that has 7/8 seats so we could have a big vehicle! It charges about $100 dollars more for these vehicles. I started calling early to make sure that they would have the vehicle for us by our date and they said they were not sure and that it would be or similar… we did not get similar! We got luxury SUV that has a much much smaller backend than a suburban and a huge center console between the two back seats i... read more
Worst experience I have ever had with a car rental company!!! I booked and prepaid for a 8 Passenger SUV. A month in advance that I needed to pick up at 8AM. I received a call the night before asking if I could use a 7 passenger van, I explained to them I needed the 8 seats. The morning of the day I needed to pick up the SUV they didn’t have one even though I had already prepaid for one. They said I could drive an hour away so I could pick it up at DFW airport. I explained to them I didn’t have the time to pick it up and I n... read more
I’ve rented from Budget twice now, and both times have been a complete disaster. I reserved a vehicle through their site, only to receive a call the next day telling me they had nothing available. No alternative options, no upgrades—just a simple "sorry, we don’t have anything." If you don’t have cars, why allow people to make reservations in the first place? It’s incredibly frustrating to plan around a rental only to be left stranded. This location is completely unorganized, and I won’t be wasting my time with them again. I... read more
The employees are so rude
Rented a car through Costco travels and got sent to budget. I had no problem with the first car then I had to upgrade to a larger van. The customer service in the Rockwall store is beyond horrible. Neither woman there should be working in customer service. They very unprofessional and the young man told me that I had been scammed because they don't take deposits. Well I paid $202.27 for a car I couldn't get because they didn't know how to use a paper dl with a hard copy
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 2.8 star rating with 79 reviews.
When is Budget Car Rental open?
Budget Car Rental is closed now. It will open at 8:00 a.m.
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