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Budget Car Rental
- Transportation Services
- Laguna Niguel, CA
About this business
Location details
30242 Crown Valley Pkwy Ste 2B, Laguna Niguel, CA, 92677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | 8:00 a.m. to 12:00 p.m. |
Terrible experience with both this location and Budget's rental management system. I reserved a cargo van 10 days in advance to ensure I had reliable transportation for my move-out day. On the day of the move, I took an Uber to the pickup location—only to be told by the employee that the system was offline and he couldn’t release the van. He made no effort to resolve the issue or contact support. Instead, he told me to call them. Despite having already provided all my information during the online booking (driver’s license a... read more
Last 3 rentals the vehicles were old, poorly maintained, high mileage. Rented a Suburban to drive from LA to Texas, one way. Tires were almost bald, didn’t know if the vehicle was gonna make it. You pay $500 for a vehicle, you expect something nice, not a pos with 60000 miles.
Budget office , employee behind the counter, lady who is so rude and disrespectful to the customers. she doesn't even listen to what the customer wants, she just stands there repeating the same thing. They first make you pay for the insurance of the car through Expedia, oh yes, at the office you have to pay again because it has to be done through budget. we didn't even mind paying again. but she didn't even want to explain to us why it was arranged that way. I am very sorry about how I was treated
Budget office , employee behind the counter, lady who is so rude and disrespectful to the customers. she doesn't even listen to what the customer wants, she just stands there repeating the same thing. They first make you pay for the insurance of the car through Expedia, oh yes, at the office you have to pay again because it has to be done through budget. we didn't even mind paying again. but she didn't even want to explain to us why it was arranged that way. I am very sorry about how I was treated
Awesome experience!
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 3.7 star rating with 18 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close at 4:00 p.m.
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