This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Budget Car Rental
- Transportation Services
- Cumming, GA
About this business
Location details
518 Atlanta Rd, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
Sorry as it gets. Worst experience I’ve ever had quite honestly. Terrible customer service. Stranded with car late to work with multiple punctures in the tire the day after I picked it up. Then told to take the car to Tires Plus due to unavailability of a replacement car….?! With a flat?! Now sitting at Tires Plus for 2 hours+ missing more work…time and money wasted. All this said there is no spare tire and no jack in the car. Told by male worker at Cumming Location “not his problem” and that “they get stolen”. WOULD GIVE 0 ... read more
TERRIBLE COMPANY AND CUSTOMER SERVICE! I reserved a 16 foot truck 2 weeks in advance to pickup on 9/13/25. Received several confirmation emails the week prior to reservation. On the morning of, I called to let them know I was on my way to pick up the truck and asked if I could add on a driver - the receptionist said no worries, you can do it when you get here. Arrived at the Budget Rental Cumming location and was told there were NO TRUCKS AVAILABLE - of any size. They did not bother to inform me of that when I had called 40 ... read more
No more! I’ve rented from here a few times always. This time I drop off 45 mins later than my stated time. While I’ve never been charged in the past at other rentals, I would expect that taking the daily fee and dividing it by 24 or even 12 hours to find a penalty fee would be accurate. Nope. I was charged half a days rental for 45 mins. While it’s not about the money, it’s the principal and how this place does business. I prepaid for my vehicle in advance. Maybe this is how they recoup the additional cost for the slight dis... read more
This business owner cares about his customers. We've always got Great cars with great customer service.
Have you ever wanted to experience the inner circles of hell without going?! Then this is the place for you! I wish I had taken the time to read reviews for this business... but nope.. I just looked at the rental costs and said that sounds like the right price...I have since learned my lesson and will never do business with Budget again; not just this location, but Budget. Why?! Well let me share a little story... I reserved a cargo van a week ago. I received confirmation in my email for my one way rental. I was set to pick ... read more
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 3.1 star rating with 120 reviews.
When is Budget Car Rental open?
Budget Car Rental is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com