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Budget Car Rental
- Transportation Services
- Albany, GA
About this business
Location details
3905 Newton Rd Ste 109, #109, Albany, GA, 31701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I recently went online to make a reservation and received an email with my confirmation number. About 5 minutes before it was time to pick up my rental, I received a phone call stating that they did not have any vehicles available. I then called customer service and she confirmed that my vehicle I reserved and others were available. She then advised me to call back to my location and provide them with the information that she had just given me. I called the location back and was told for a second time that there were NO vehi... read more
Rented a car and was told fuel level was full and to return it as such. When I inspected car in parking lot terminal, car was half full and tires were low. I returned to service desk and asked agent to correct paperwork with correct fuel level and to put air in tires. Agent gave me a different vehicle instead. Fuel level on second vehicle was marked full on paperwork. Fuel was actually 3/4 full. I showed picture of full level to agent and she stated to bring it back as such. Yet, they mark full on paperwork so they can charg... read more
I made a reservation, but when I arrived, there wasn’t a single employee in sight. I waited, called the office, and even stood at the window for over ten minutes before anyone finally showed up. When they did, I was told there were no vehicles available until the next day—despite my confirmed reservation. The customer service was extremely unpleasant and completely unacceptable.
Reshina was very helpful and professional, definitely made the rental experience 5/5
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 1 star rating with 1 review.
When is Budget Car Rental open?
Budget Car Rental is closed now. It will open at 9:00 a.m.
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