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1133 Chess Dr, Foster City, CA, 94404, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | 8:00 a.m. to 12:00 p.m. |
They called me that they didn’t have any car left 4 hours before my pickup time. No resolution and no help from the staff. I had to call customer service myself and was offered to pickup at a different location. Super rude and unprofessional. They can do nothing in the system. I had to run around calling different numbers to try to get a car, which I prepaid for. I don’t understand anyone renting from this lousy company. Would not recommend. Avoid at all cost.
Horrible service, tried getting assistance with a faulty vehicle I was given by budget however the person on the phone was so extremely rude, cut me off continuously and hung up on me when I was trying to get assistance. If you’re travelling like I was don’t ruin your trip by getting a vehicle by them
I will not be returning to this rental for anything. First, we reserved a sedan and they only had electric vehicles available. The vehicle was only at 68% charged when they gave it to us. This left us little option and time to charge the vehicle for our 2 day use. It wa extremely inconvenient.
This is the only Budget location that I would not ever advise renting from. The first few times I rented there, things were pretty good, and the staff was friendly. Now? Forget it now they are super rude and even tried to charge me for something I never did upon returning my car. They even waited months to try to accuse me of it , and then I had to dispute the charge with Budget. Honestly, Budget is a great company and, for the most part, never had many issues, but this branch should be ashamed of themselves.
Terrible customer service and extremely rude stuff
Budget car rental has a 2.8 star rating with 21 reviews.
Budget car rental is closed now. It will open tomorrow at 8:00 a.m.
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