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Budget car rental

2.8

About this business

Location details

1133 Chess Dr, Foster City, CA, 94404, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
Sun8:00 a.m. to 12:00 p.m.
2.821 reviews
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Jason Lee's profile image
Jason Lee 
3 weeks ago

They called me that they didn’t have any car left 4 hours before my pickup time. No resolution and no help from the staff. I had to call customer service myself and was offered to pickup at a different location. Super rude and unprofessional. They can do nothing in the system. I had to run around calling different numbers to try to get a car, which I prepaid for. I don’t understand anyone renting from this lousy company. Would not recommend. Avoid at all cost. 

setare maleki's profile image
setare maleki 
3 months ago

Horrible service, tried getting assistance with a faulty vehicle I was given by budget however the person on the phone was so extremely rude, cut me off continuously and hung up on me when I was trying to get assistance. If you’re travelling like I was don’t ruin your trip by getting a vehicle by them 

Lisa Sale's profile image
Lisa Sale 
4 months ago

I will not be returning to this rental for anything. First, we reserved a sedan and they only had electric vehicles available. The vehicle was only at 68% charged when they gave it to us. This left us little option and time to charge the vehicle for our 2 day use. It wa extremely inconvenient. 

Hunter Masi's profile image
Hunter Masi 
6 months ago

This is the only Budget location that I would not ever advise renting from. The first few times I rented there, things were pretty good, and the staff was friendly. Now? Forget it now they are super rude and even tried to charge me for something I never did upon returning my car. They even waited months to try to accuse me of it , and then I had to dispute the charge with Budget. Honestly, Budget is a great company and, for the most part, never had many issues, but this branch should be ashamed of themselves. 

gabriela caetano's profile image
gabriela caetano 
10 months ago

Terrible customer service and extremely rude stuff 

Frequently asked questions about Budget car rental

How is Budget car rental rated?

Budget car rental has a 2.8 star rating with 21 reviews. 

When is Budget car rental open?

Budget car rental is closed now. It will open tomorrow at 8:00 a.m. 

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