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5212 Kings Mills Rd Ste B, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Had confirmation for a truck for two days to use for for and they didn’t have the truck!! Terrible experience and no help at all from customer service. I wish I could give 0 stars!
Booked a car and had to Lyft there. They then didn’t have any cars and I had to Lyft almost 30 minutes away. Definitely call before booking to see if they actually have cars. Horrible experience and lots of unnecessary stress.
The customer service at this location can be very inconsistent. Some days it’s mediocre, while other times it can be very poor. I’ve rented from them regularly, but my experiences have become increasingly disappointing. The vehicles are often not as clean as they should be and sometimes appear poorly maintained. I also had an issue where I accidentally left an item in a vehicle I rented. After contacting corporate and getting the runaround, I reached out to the local manager/owner. I simply asked that they notify the current... read more
It was great service. I did book standard suv but they upgraded to elite suv as the standard suv is not available at the time. It was really nice hybrid car.
Budget Car Rental has a 3.2 star rating with 41 reviews.
Budget Car Rental is open now. It will close at 1:00 p.m.
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