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Budget Car Rental

3.0

About this business

Budget Car Rental Mason operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers. 

Location details

5212 Kings Mills Rd Ste B, Mason, OH, 45040, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.0101 reviews
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Shawn S's profile image
Shawn S 
on Google
2 months ago

I would avoid this location, and Budget in general, for a truck rental. I did not read other reviews prior to booking, but it appears there is a consistent trend in booking a truck then not having the vehicle. I booked a cargo van several days in advance and received confirmation. I then received a separate email from Budget strongly pushing for additional insurance purchase through their organization. Then I received a confirmation (3rd email) for the specific vehicle at this location for an 830 AM pickup. When I called at ... read more

James Honebrink's profile image
James Honebrink 
on Google
2 months ago

When I picked up the vehicle, it was completely nasty. Disgusting filthy dirty. I couldn’t even see out of the front windshield to drive. They made me late saying they was cleaning the vehicle. They never cleaned the vehicle. They sprayed stuff on the windows and never even wiped the windows down, they never wiped down the interior. They kept my deposit saying I left the car dirty. when I got the car. It was filthy disgusting dirty, Then they stole my deposit saying I smoked in the car. I don’t smoke. I will never use this L... read more

Jcam97 7's profile image
Jcam97 7 
on Google
3 months ago

For the few times I been here it’s always an unpleasant experience & won’t be returning. Terrible location, the Cars are always dirty, never maintained or properly cleaned once the cars are returned by a customer. When you make a reservation they still never honor it even if you reserve a car thru the customer service number & this location always says we’re out of cars, as always. The older man who works here is rude & not respectful & doesn’t know how to communicate in a respectful manner to customers. Stay away from this ... read more

Nicolas Guzman's profile image
Nicolas Guzman 
on Google
3 months ago

This place is a joke. This is the second time I’ve came to this location on day of pickup of a rental and I show up and they tell me they don’t have a vehicle for me. I called twice to confirm my reservation and both times they said I’m good to go. Then the guy at the counter was rude saying there’s just nothing he can do and didn’t even offer to refer to me another location nothing. I will never use this place of have someone use this place 

Kennetha Styles's profile image
Kennetha Styles 
on Google
6 months ago
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Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 3 star rating with 101 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open at 8:00 a.m. 

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