Budget Car Rental

Bryant Richmond 

on Google

2 weeks ago

Try to reserve online multiple times kept telling me invalid credit card number and I used five different cards. Then I called the local number multiple times never got an answer all day always was rolled over to a call center. They went to book me and got down to the end so they were having difficulties and that I would have to book it in the store. Now online it gave me a car and just the payment couldn't go through. The call center could not get the reservation to go through told me I would have to do it in the store. Wil... read more

Robert Mahler 

on Google

3 weeks ago

Watch for overcharges!! Charged incorrectly for drop off fee for one way rental. Car picked up and dropped off in Fayetteville - but charged for Springfield OH drop off of $361. That's only 650 miles away - what the heck! Said they would correct error but haven't. 

Andy Alverson 

on Google

4 months ago

I showed up at 10 am for my 10 am rental. I left with my vehicle at 11:55 am because it hadn't been cleaned. It did not have a full tank of gas. The employee was totally unapologetic. I got to the car and it had been cleaned but was still dirty. I did not want to wait in that line again, so I took it home and cleaned it myself. We took the car on vacation, and those 2 unplanned hours upended our entire first day. I returned it with a full tank of gas because the person said they'd credit our account if we did that, and becau... read more

Michelle Buchanan 

on Google

4 months ago

The customer service at the Fayetteville, AR Budget location is fantastic! Both associates we dealt with there were super NICE and HELPFUL. They genuinely cared about our rental experience. We will definitely use them again.