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3716 W W.T.Harris Blvd, Charlotte, NC, 28269, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
It’s a common issue, I see. Chris called me a couple hours before my pick up time to tell me that they are out of cars.
Paid for a car reservation weeks in advance just to get there and they tell me they didn’t have any cars?! Stop taking people money if you don’t have cars! And have some customer service! If you know I’m scheduled to come pick up a car that’s not there, call and tell me! Wasted 3 hours of going back and forth with this place. Never again!
Major inconvenience. 7k off my card and nobody to assist me with correct information
I needed a suv rental for a trip to the mountains... and of course it's not guaranteed that I would get it in time or that type of vehicle in general... Worked with a guy named Leonard at this location.... and he made sure I had what I wanted and in the time I needed it... I appreciate his professionalism, his knowledge about rentals, and the fact he went above and beyond for me. Thank you to this team... they were bombarded with people on a busy Saturday and he made sure I had what I needed!! Thank you Leonard!
I will never rent from Budget Truck Rental ever again. I "reserved" a truck and vehicle tow dolly only to arrive at the location to discover they never had a tow dolly. I took the truck with the expectation that the tow dolly could be picked up at another location, as I was assured we could do. Not only were there not any tow dollies anywhere in the area, but Customer Service were unable to find any in the state. We also didn't even need the size truck that was reserved and only reserved it because it was the minimum size re... read more
Budget Car Rental has a 2 star rating with 169 reviews.
Budget Car Rental is closed now. It will open at 9:00 a.m.
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