Budget Car Rental

Jeff Wallace 

on Google

4 months ago

My 76 year old mom reserved a car from this location. Her flight to Phx was diverted to Las Vegas due to weather. She got in 4 hours later than expected. She was supposed to pick her car up by 5:00pm (when this location closes). She called the location to tell them what was going on. The manager said if she couldn't make it by 5:00 she'd have to come the next day and that the price would increase by $100 (for one less day of the rental). When my mom said she didn't understand, that she would be there when they open the next ... read more

J N 

on Google

5 months ago

Reserved through Costco to get the less expensive rate. When I arrived at the location they didn't have the truck or the reservation. Appears to be a problem on the costco side of the transaction. Paige at the front desk was friendly and helped to locate another truck up the street. Alan at the Mesa office was also friendly and professional. Although not how I planned the morning to go. I know it could have been a lot worse and they made it right. 

Ray Ray 

on Google

6 months ago

TERRIBLE SERVICE, They rented me a car with bad tires. I had to go to the airport to change the car and they also charged me $125 for cleaning and when i asked for a proof like pictures I didn’t get any. this place has terrible cars and service. 

Kevin Walters 

on Google

6 months ago

2.9 for Review is NOT aligned with the new staff. Paige has been amazing from the first phone call to renewals and other questions we have asked. This Budget Car rental facility and it's staff have been so delightful to work with. We will continue to rent from them. 

Chad Johnson 

on Google

7 months ago

Great everything here thanks to Sanyia and the store manager. Cross country trip was saved by these great folks! Thank you Budget!