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Budget Car Rental
- Transportation Services
- Richlands, NC
About this business
Budget Car Rental Richlands operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers. Key Drop-Off available at this location.
Location details
264 Albert J. Ellis Airport Rd, Richlands, NC, 28574, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:30 p.m. | |
| Tue | 8:00 a.m. to 9:30 p.m. | |
| Wed | 8:00 a.m. to 9:30 p.m. | |
| Thu | 8:00 a.m. to 9:30 p.m. | |
| Fri | 8:00 a.m. to 9:30 p.m. | |
| Sat | 8:00 a.m. to 9:30 p.m. | |
| Sun | 8:00 a.m. to 9:30 p.m. |
Rented a car. Prepaid. Go to pick up only to be told they’re sold out, and they canceled my reservation. No one called. Emailed. No carrier pigeon. The girl at the counter couldn’t have been more rude. No apology. Nothing. This is ridiculous.
The two stars were because when the gentleman did come back to work on time at 5:15 which he started at 5:13 he gave me exceptional service.... What I'm disappointed about is the appearance of the note... My 10-year-old daughter would have wrote that better... Also what I don't understand is why companies don't stagger workers so that lunch breaks are not an inconvenience to clients... There was five people in line waiting for him.. I waited 52 minutes which was a very big inconvenience...
I made a reservation online, received a confirmation number of 24797964US2, drove 45 minutes to pick it up, and then was told that, DESPITE MY RESERVATION, there were no vehicles available. Unacceptable. I’d never leave a review for anything normally, however, this is extremely ridiculous. What the HECK is the point of a reservation if there are no reserved vehicles? Nothing notifying me that there wouldn’t be a vehicle. Now I’m out TWO 45 minute uber rides, for nothing. Stuck in the city I’m at. Terrible terrible horrendous... read more
Rent from any other car rental company aside from Budget at this airport in Jacksonville, NC. This location will attempt to rent you non working, cigarette smoke filled or damaged vehicles. Then they will not know what vehicle they rented you, so they will call multiple times to ask you what vehicle you rented. Next, after you return the damaged vehicle they gave you they will attempt to charge you with the damages that were present at the time of rental. By far, the least professional and most incompetent rental experience ... read more
Cheating the US military and their families. Car return on Jan 06, 2025: the Budget return desk at OAJ airport charged a non contracted fantasy price. After hours at the Budget 800 help desk they stated, the Budget OAJ desk overpriced a fuel return charge of 75$. On my inquiry that I did return the car fully filled up, presenting the gas receipt plus the Budget return receipt, that said that the car was given at 17.5Gal to me and returned at 18,4 Gal, Budgets hotline supervisor reimbursed. Somebody told me that station is kn... read more
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 2.5 star rating with 71 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close at 9:30 p.m.
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