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Budget Car Rental
- Transportation Services
- Chesapeake, VA
About this business
Location details
3333 Western Branch Blvd, Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
I called today (10/2/2026) to ask standard questions… how much was the security deposit for a rental? The woman over the phone was RUDE from the start. I was about to ask about a military discount, but was given attitude like I was just bothering her. I asked to speak to someone above her as i didn’t want to get out of character and she continued to be rude. I proceeded to let her know she’s been extremely rude. She said she had no cars available and hung up. After looking online at multiple locations and there was indeed a ... read more
I needed to rent a vehicle for a week. Went to two previous Budget locations (Both located in VA Beach). If I could give zero stars to those two other locations, I would. They were rude and very unprofessional. I came to this location in Chesapeake/ Portsmouth and Ms. Sue Ann, changed my mind about renting from Budget. It was late in the day when I came and nothing was available. She held the first vehicle that was returned the next day. Made sure it was cleaned and had a full tank. Ms. Sue Ann was so patient with me and my ... read more
Sheila was amazing! Best customer service I've had in a LONG time!!! Shes the best! She is a wonderful Territory Manager. Always willing to help!!
Renter beware! We received bait and switch tactics, wrong dates entered, and misinformation about insurance. After contacting Budget corporate, they confirmed the insurance information we were given by the owner was incorrect and issued a partial refund. We have been loyal customers at this location for over 20 years but we will never return after we were charged nearly double on our latest rental. The previous owner (Lisa) was wonderful, but this location has a new owner--beware. If you rent from here, read every word of th... read more
Renter beware! We received bait and switch tactics, wrong dates entered, and lies about insurance. After contacting Budget corporate, they confirmed the insurance information we were given by the owner was incorrect and issued a partial refund. We have been loyal customers at this location for over 20 years but we will never return after we were charged nearly double on our latest rental. The previous owner (Lisa) was wonderful, but this location has a new owner--beware. If you rent from here, read every word of the contract... read more
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 3 star rating with 6 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close at 6:00 p.m.
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