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Budget Car Rental

2.5

About this business

Location details

1 Richard E Byrd Terminal Dr, Richmond, VA, 23250, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to Midnight
Tue6:30 a.m. to Midnight
Wed6:30 a.m. to Midnight
Thu6:30 a.m. to Midnight
Fri6:30 a.m. to Midnight
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to Midnight
2.51,067 reviews
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Heather Crone's profile image
Heather Crone 
5 days ago

Second time I have rented a car here and my reservation was at 12 Sat in line for 1 hour then got to the desk and was told to wait for another hour to wait for a car along with 30 other people…absurd! - pick another rental place (I forgot the place I rented the first time) quickly found out it is the same place! 

Erik's profile image
Erik 
a week ago

Goodtimes keep rolling here, 5 months ago I wrote about lost article and not waiting for incoming flights. New review today. I recently rented from Budget Rent a Car; a total letdown, with a vehicle that was filthy, overdue for maintenance, and outright unsafe. If you want a budget option that cuts corners to a dangerous degree, this is it. Here’s the rundown based on the issues I documented and experienced: The interior was revolting. The brake pedal area was coated in grime, crumbs, and dried food debris, with chunks falli... read more

Terry Hart's profile image
Terry Hart 
a week ago

Anyone who reads these comments would have to be nuts to rent here. And this is not the only location with low scores. Terrible everything. They do not honor their own reservations. One customer after another they did not have the car for. Then I finally got a filthy dirty 50,000 mile car. When I complained they tried to turn it around on me. TERRIBLE! So they replied with a $50 credit and BLAH BLAH BLAH. I asked what changes were being made? More BLAH BLAH BLAH. Run from these people. 

Mr Awesome's profile image
Mr Awesome 
a week ago

If I could give 0 stars, I would. Short Story: Budget cancelled my reservation without my knowledge, tied up $500 of my money on a PENDING HOLD, then (is currently) attempting to keep $150 for a cancellation fee. 1) I DID NOT cancel the reservation. 2) I did not ask Budget to cancel the reservation. 3) Budget cancelled it on their own. 4) Budget's telephone representative (who was nearly impossible to reach) couldn't tell me who cancelled my reservation. STAY AWAY FROM BUDGET! 

Mandyland1031's profile image
Mandyland1031 
a week ago

I only picked one because I had to pick something. Priceline amd budget both charged me and my husband for the same thing. I was told I was getting back my deposit of 250.00 well my bill for 2 days of renting the car was 415.00 they add on fees themselves. Customer service id horrible. We were definitely misled. I would suggest taking a greyhound before you ever step foot in this exact building. Trust me. 

Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 2.5 star rating with 1,067 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open at 6:30 a.m. 

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