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Budget Car Rental
- Transportation Services
- Richmond, VA
About this business
Location details
1 Richard E Byrd Terminal Dr, Richmond, VA, 23250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to Midnight | |
| Tue | 6:30 a.m. to Midnight | |
| Wed | 6:30 a.m. to Midnight | |
| Thu | 6:30 a.m. to Midnight | |
| Fri | 6:30 a.m. to Midnight | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to Midnight |
Goodtimes keep rolling here, 5 months ago I wrote about lost article and not waiting for incoming flights. New review today. I recently rented from Budget Rent a Car; a total letdown, with a vehicle that was filthy, overdue for maintenance, and outright unsafe. If you want a budget option that cuts corners to a dangerous degree, this is it. Here’s the rundown based on the issues I documented and experienced: The interior was revolting. The brake pedal area was coated in grime, crumbs, and dried food debris, with chunks falli... read more
Anyone who reads these comments would have to be nuts to rent here. And this is not the only location with low scores. Terrible everything. They do not honor their own reservations. One customer after another they did not have the car for. Then I finally got a filthy dirty 50,000 mile car. When I complained they tried to turn it around on me. TERRIBLE! So they replied with a $50 credit and BLAH BLAH BLAH. I asked what changes were being made? More BLAH BLAH BLAH. Run from these people.
If I could give 0 stars, I would. Short Story: Budget cancelled my reservation without my knowledge, tied up $500 of my money on a PENDING HOLD, then (is currently) attempting to keep $150 for a cancellation fee. 1) I DID NOT cancel the reservation. 2) I did not ask Budget to cancel the reservation. 3) Budget cancelled it on their own. 4) Budget's telephone representative (who was nearly impossible to reach) couldn't tell me who cancelled my reservation. STAY AWAY FROM BUDGET!
I only picked one because I had to pick something. Priceline amd budget both charged me and my husband for the same thing. I was told I was getting back my deposit of 250.00 well my bill for 2 days of renting the car was 415.00 they add on fees themselves. Customer service id horrible. We were definitely misled. I would suggest taking a greyhound before you ever step foot in this exact building. Trust me.
2 hours to get my car. Some of the people were nice, some really didn't care about the inconvenience people were in.
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 2.5 star rating with 1,066 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close tomorrow at 12:00 a.m.
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