Budget Car Rental

Bennie Good 

on Google

3 weeks ago

Rented a cargo van here, but when I arrived was told no cargo vans were available and was given a box truck instead. Then I was told that I couldn't leave my car there. So I had to go home and have someone drive me back. A 2 hour delay. This would have been a problem if I was told that on advance. And I got multiple emails from Budget before the rental pickup... Mainly trying to sell me insurance. 

ghattas ahmad 

on Google

3 months ago

I just got to the location, booked a su.V but when I got over here, the guy told me he had no vehicle available.And the reason, because I called eight hundred number I supposed to call at their store and right in front of me, he gave my vehicle to the guy who called at the his store for some reason.I mean, not sure he trying to get some permission out of him or whatever.And I mean, never use budget before, and never gonna use again. And on top, he told cursed me out and told me, never come back to his store again, huh?I don'... read more

Blair Cooke 

on Google

3 months ago

DO NOT RENT HERE! Why even have a reservation system that lets you "choose" what vehicle you want? You should just have a roulette wheel setup because it's a game of chance what vehicles will be at the lot. We reserved an electric vehicle and of course when we got there they didn't have one and apparently neither did any other Budget in the metro Richmond area. We weren't offered an upgrade for the inconvenience or anything but a smaller car and the gas tank wasn't even full. The guy seemed to not give two craps about anythi... read more