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Budget Car Rental
- Transportation Services
- Albany, NY
About this business
Location details
737 Albany Shaker Rd, Albany, NY, 12211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
The guy at the pickup booth, had so much attitude, could barely understand English and tried to refuse pickup of my already prepaid reservation, by giving lame excuses, at the end agreed to give us the car, but that dude needs to be fired or given training in CS and communication.
OMG! Been a frequent car renter for 30 years, this is probably the second worse! 47 MINUTES to get in the “reserved” car. Where as the Hertz next counter over was pumping folk through, these folk (3 of them) were crawling. Finally get to the counter, my guy clearly didn’t want to be there and had a crappy attitude. Told my the outrageous prices they charge for tolls by could not tell me where tolls were charged. I had to go into garage for a copy of my contract. My keys did not worms in the car assigned, back to booth, said ... read more
Read this before renting with Budget at the Albany Airport. This experience was so bad that I will never rent with Avis / Budget again anywhere. Despite having a reservation, we were told they have 0 cars available and we could try the next morning or could try taking an uber (we were staying 2.5 hours away and it was 10pm). Had to stay at a hotel and get a car (from another company) the next morning. Budget refuses to pay for any of the additional charges that we had to pay because it’s “not their policy to do so.”
I pre paid for a pickup truck to be picked up after I landed in Albany, NY. We landed about 1030 PM and went to immediately pick up our vehicle. There were about 10 people in line waiting to get a car and we were told that budget did not have any more vehicles. I told them that I prepaid and asked what they suggested I do and they responded "Come back tomorrow." I explained that I was staying 2 hours from the airport and coming back tomorrow was not an option. They then suggested that I get an UBER to my hotel and then UBER ... read more
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 2.9 star rating with 760 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close tomorrow at 12:00 a.m.
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