Budget Car Rental

Shaun Ratliff 

on Google

3 days ago

I pre paid for a pickup truck to be picked up after I landed in Albany, NY. We landed about 1030 PM and went to immediately pick up our vehicle. There were about 10 people in line waiting to get a car and we were told that budget did not have any more vehicles. I told them that I prepaid and asked what they suggested I do and they responded "Come back tomorrow." I explained that I was staying 2 hours from the airport and coming back tomorrow was not an option. They then suggested that I get an UBER to my hotel and then UBER ... read more

Cory Cockreham 

on Google

4 days ago

09/19/25 - My wife and I arrived at the Albany airport with a Budget vehicle reservation that we prepaid earlier in the week. We arrived at the Budget desk that had a line that did not move for 15 minutes. We asked what was going on and were told quietly that they had no vehicles available and that if we came back in the morning they should have our vehicle ready. I could not believe it, we were on our way to a memorial service and had no idea if we would have the means to get there! The people in our line behind us were not... read more

Chanelle Stracuzza 

on Google

5 days ago

DO NOT RENT HERE. I made a reservation a month ago for a regular car. We get in, on time, wait in line for over a half hour and were told they don’t have any cars. The only options were electric and 14-passenger vans. Having no option, we took the electric car. Which electric cars are cheaper, so not sure why I didn’t receive a refund. But we were told the car will be fully charged and we wouldn’t have to charge it. Because 1, I don’t know how to. 2, don’t they take hours? Anyway, the car wasn’t fully charged. The mileage sa... read more

Eric 

on Google

5 days ago

DO NOT USE THIS BUDGET There is absolutely no way to get ahold of this location. It is a third party operator for Budget. Budget has no way of getting ahold of them. The airport customer service team is sick of dealing with their lack of communication too. 

Amber christian 

on Google

a week ago

Terrible experience at the Budget rental counter in Albany Airport on Friday, September 19, 2025. After my late-night flight, I waited over 30 minutes in line, only to watch every customer ahead of me turned away. When I finally reached the counter, I was told there were no cars available—despite the fact that I made my reservation back in August. The staff offered no solutions or assistance and showed no empathy, essentially leaving us (and everyone else in the line) stranded at the airport at 11 PM. Their only suggestion w... read more