Budget Car Rental

Joe Nest Stat 

on Google

3 weeks ago

I am a regular customer at this location. Cristina Santos has never OPENED this location on TIME. I have had to wait every Saturday for her open at 8 am. Some times opening as late as 8:20 am. PLEASE inform this employee, every time she OPENS late, my customers are Upset having to wait for me. 

stacey olson 

on Google

2 years ago

WORST customer service ever! I pre-paid and pre-checked in. When I arrived, I was yelled at and refused service. They moved my reservation to the following day, meaning I was out 2 Uber rides and stranded. Saving grace was Corporate credited me the 2 Ubers after I called to make a formal complaint. We'll see if I actually get the car tomorrow.......... ARRRGGGHHHH 

Anonymous 

on Google

2 years ago

WORST customer service ever! I pre-paid and pre-checked in. When I arrived, I was yelled at and refused service. They moved my reservation to the following day, meaning I was out 2 Uber rides and stranded. Saving grace was Corporate credited me the 2 Ubers after I called to make a formal complaint. We'll see if I actually get the car tomorrow.......... ARRRGGGHHHH 

Alli Forsythe 

on Google

2 years ago

The two ladies who work here often are very nice, but I've had two rentals here and they were both a disaster. The first time they didn't have the vehicle I rented and today they didn't even have a vehicle for me. I will never come here again. 

John Timmer 

on Google

3 years ago

I rented a car on line for three days and when I arrived Budget did not have my car. They only had more expensive cars. Needing a car I had no choice but to take the more expensive car. Because of change in plans I had to return the car early in the morning before the office opened. There is no drop box for keys and I was told if I left the keys in the car I would accept the risk of a stolen car. I ask if I could return it at the airport (a 30 minute drive) and was told I could but there was a $300 charge. I was a preferred ... read more