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Budget Car Rental
- Transportation Services
- Cambridge, MA
About this business
Budget Car Rental Cambridge operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.
Location details
350 Massachusetts Ave, Cambridge, MA, 02139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
Arrived at 930 for a 10 am prepaid reservation. Did not make it to front of line till 1115. Car not available unknown wait time. Many people in lobby with same issue. Do not rent from here. Told me I could not get my money back because it was prepaid even though they could not provide the service. Will dispute with credit card. Again do not rent from here. Trust all the one star reviews
STAY AWAY. These folks are criminals posing as a car rental dealership. I left my phone on the front desk, walked out, immediately realized I had left it on the desk after showing a photo of the odometer to the desk clerk Liliana. I walked back in and was told by Liliana that she never saw it. My wife called the number, and someone back at the garage answered and wanted $20 for its safe return. The phone had somehow already made its way back to the garage. We paid the money and felt lucky not to be physically accosted by the... read more
STAY AWAY. These folks are criminals posing as a car rental dealership. I left my phone on the front desk, walked out, immediately realized I had left it on the desk after showing a photo of the odometer to the desk clerk Liliana. I walked back in and was told by Liliana that she never saw it. My wife called the number, and Liliana's accomplice answered and wanted $20 for its safe return. He had already walked back to the garage. We paid the money and felt lucky not to be physically accosted by these hoodlums. If you value y... read more
This is an incredibly poorly managed branch. I’ve had issues with things being added or dropped from my booking without telling me, which is bad enough, but the worst thing about this branch is their complete disregard for their customers’ time. On more than one occasion I’ve had to wait 30+ mins to process my paperwork, then another 20-30 mins for the “vehicle to be ready”. If this happens once, sure, it’s a slip, but this is a consistent pattern and I highly recommend you avoid this branch if you value your time. You have ... read more
Don't rent from here unless you absolutely hate yourself. Ohh you have a reservation? Ya that's great but they don't have any cars when you get there. I had a 10a reservation... It's now almost 1230p and I still don't have a car. There are 12 people still ahead of my waiting for cars also. They will take your reservation, and take your money, but they might not actually have a car for you. Do not make other plans on the day of your rental because you may have to wait HOURS once you get here. Just do yourself a favor and go t... read more
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 3.1 star rating with 181 reviews.
When is Budget Car Rental open?
Budget Car Rental is closed now. It will open at 8:00 a.m.
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