Budget Car Rental

Stephanie Lavelle 

on Google

a month ago

I would give no stars if i could. Reserved a car online months before. Came to pick it up, the guy working had major attitude. Told us the car wasn’t available, and that all they had was 4x the price. It felt like total bait and switch. The guy said he couldn’t honor the price because the car was multiple categories up. We told him that was the point of a reservation and that they weren’t holding up their end of the deal. He then responded some stupid comment about “well, if you go to a restaurant for a hamburger, and all th... read more

White Oak Meadows 

on Google

a month ago

This company DOES NOT CARE ABOUT YOU!! They will leave you with no car 8 hours prior to you needing to pick it up. They actually said that they do not care there is nothing they will do. This company is NOT a credited company through the BBB. Uncaring & Rude people who work here. 

Bryan 

on Google

a month ago

Rotten service here. Reserved a car several weeks ago but upon arrival we were told they tried to call us today to say they have no cars so we have to go to pay more for an upgrade and/or go to CLT to get a car. I pointed out cupping damage, bald tires and mismatched tires on this AWD. This is the type of set up for disaster on rainy highways. When we declined this car for all the safety concerns, we were offered a vehicle that had a tear in the sidewall of the front tire and an extremely bent rim on the rear tire. I found t... read more

Vishal K 

on Google

a month ago

This rating is based on extreme difficulty to find location. It's very difficult to find where to return the car or to find their office. To return, you need to turn right by the yellow hydrant, and as you go up the lot, avis/budget car lot is to the very right tucked away in the corner. If you walk in from that parking lot into the Hilton, it's located on the floor you enter (2nd floor) towards the entrance to the street on the left in a corner.