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Budget Car Rental
- Transportation Services
- St Cloud, MN
About this business
Budget Car Rental Saint Cloud operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.
Location details
2239 Roosevelt Rd, St Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
I rented a minivan from the Roosevelt Rd. location. When I arrived at the rental location, the waiting area was a mess... multiple used cups on the table and trash was littered on the floor. Not a very good first impression for sure. Then when I was directed to my rental (Chrysler Pacifica), it was covered in dirt and bug splatter. The inside was full of sand on the carpet, wrappers were on the floor and multiple sunscreen stains were on the seats. I don't think anyone even attempted to clean the van from the previous renter... read more
Just dont even bother. I just watched my daughter go through hell and got charged $790.00 for damages that they know were not on her. Now I have to take the time to go to court and they lack customer service and everyone has a different answer.
Currently very frustrated with this Budget rental site: I'm doing a 6 week rental of a small SUV. They gave me a Nissan Rogue, but it smells strongly of cigarette smoke. (It wasn't noticeable when I first got in the car, because they had opened the door and windows, and turned on the fan) I'm trying to call them so I can set up an exchange for a clean SUV -- but they never pick up their phone - so my calls go to Budget International, which can't help me **************** This site has been very convenient for us, and they ar... read more
UPDATED-****** 4/19/25 I would like to provide an update to my review. Budget has reached out to me and acknowledged my issue. I'm very happy that Customer Service appreciation still exists. Thank you for the quick contact and follow-up, Budget Car Rental. Poor experience. Abdi put me in a Hybrid which I didn't ask for. Thankfully I didn’t pay the extra he wanted. I should have known when he drove the Dodge Hornet out with windows down in 40 degree weather it was bad. So bad in fact, he must have sprayed something to cover u... read more
Maybe if they actually were up front with needing a credit card for their location.. car rental websites are super misleading and inaccurate. Reserve a jeep grand Cherokee l or similar and you got a Kia waiting for me that I could have reserved for lesser price
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 3 star rating with 85 reviews.
When is Budget Car Rental open?
Budget Car Rental is closed now. It will open at 7:00 a.m.
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