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421 S Salisbury St, Raleigh, NC, 27601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | 10:00 a.m. to 1:00 p.m. |
Had no vehicle available first thing Monday morning, pushed the responsibility on changing the reservation and location for pick up on me.
This is one of the worst experiences EVER!! I made a reservation for a 11am pick up. When arriving I was told they didn’t have any vehicles. The man was EXTREMELY RUDE. Maybe my brown skin wasn’t white enough!! I was traveling and moving from out of state so I was desperate for a vehicle. Finally the gentleman found a magically appearing SUV. He didn’t drive the car down I had to walk to the parking deck up 5 floors with my 4 year old to get it myself. Which was weird bc I’ve always done walk arounds when renting vehicles. T... read more
TL;DR- Charged no show fee after they could not fulfill my reservation. I do not normally write reviews, but my experience has been so frustrating that I feel like others need to know to avoid this business. I made a reservation when I was having car issues. I was almost immediately called and told they could not fulfill the request. The representative said they would cancel the reservation and several days later I received a notification of a no-show fee. I have attempted to resolve this multiple times as this occurred back... read more
They don't have cars at this location. It is a scam that has been perpetuated so long there are tattered papers on the counter saying to call a number that doesn't pick up. Save your time and avoid this fraudulent establishment
Budget Car Rental has a 3 star rating with 111 reviews.
Budget Car Rental is open now. It will close at 6:00 p.m.
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