Hilltraveler on Trip Advisor
8 years ago
05/14/2013, 01:38 AM
Could be Good with Some Tweaks and lower prices
I had planned not to review this restaurant, as I sympathize with the family, have not been here for years, and perhaps just hit them at a bad time. But reviews might help them improve, if they are read and taken to heart. So here is our experience. We ate here on Mother's Day and were saddened to see that the quality had declined so since we ate there last several years ago. We arrived around 2:30, so perhaps it had been busier earlier, but there was only a handful of people there when we were there. First, the meat and fish that we had were well prepared and tasty, so the main dishes were fine, no complaints. The service was adequate and friendly, no complaints there, either. We did not take the buffet, as the food on it looked like it had been sitting out for hours and was not fresh or replenished. Also, the "salads" that I saw were swimming in dressing: one was noodles floating in a white creamy dressing; one was cubes of jello in whipped cream. The bread in the bread basket brought to our table seemed to be small hamburger buns, pre-sliced- not dinner rolls. The beer cheese accompanying the crackers was provided in a minuscule quantity, certainly inadequate for four people; I didn't even eat any so that the others could have it, but they said it was good. The cole slaw with my fish was also in an inadequate amount, which is not unusual for restaurants, but it tasted fine. My baked potato was ok, but my daughter-in-law's fries were under-cooked. I thought the prices were ridiculously high for the type of food and atmosphere; the surf and turf is $49! I have had lobster at a nice restaurant in Manhattan for less than that! Considering that anyone can be in Madison from Beaver Dam within 40 minutes and choose from a wide variety of restaurants with lower prices and better food, I'm surprised that anyone still eats here. In fact, I imagine that one reason for the low number of people eating there is that we now have several better restaurants in Beaver Dam, with lower prices, unlike during the days when the Buckhorn was more popular. Most people have learned more about healthy eating and no longer consider jello and pasta to be salads and expect some actual fresh vegetables with a meal. The chef here is capable of preparing tasty food. I would suggest that the owners and chef visit some other successful restaurants and tweak their menu to fit the times and health needs of our changing population. Tastes have changed among a majority of their possible customers.