Brown Bear

Walter M. 

on Birdeye

3 years ago

Omar (the GM) as he described himself has dubbed all pickup trucks that have a fifth wheel in the back, not worthy of going through his car wash. This means that at least 5000 trucks in the area cannot go through his carwash. If "Omar" is actually a GM for Brown Bear, the company will lose much money by him turning away trucks. And he doesn't mind holding up lines of customers to argue the point. He is very unknowledgeable of the automobile industry and as a longtime customer of Brown Bear, recommend training for him or lose... read more

Louis B. 

on Birdeye

3 years ago

9 year wash club member that ended today. put my $108000.00 car on wash club as I had all my previous vehicles and they were intransigent on putting 2nd scanner ticket on door jam. I insisted that it be put on rubber seal on rear hatch that wouldn't possibly leave scratch removing at end of ownership as it did on my 2018 Corvette, I also wanted to not have a employee standing above me and under 6 feet from me with scan tool as their employees aren't the best wearing a mask property during this worst Delta/Corvid 19 virus. A... read more

Judy G. 

on Birdeye

4 years ago

I’ve used brown bear car wash for several years now. The last time I was there my coin stuck in the vacuum I contacted Brown Bear just to make aware of the problem. They were very apologetic.refunded my dollar plus a couple of extra dollars. Very pleased with their actions.  

Rich and Cathy C. 

on Birdeye

5 years ago

Got a car wash this morning paid 16 but it did not do is job and on top of it all my car is only 5 months old so licensed plate still brand new but after I had it car wash my license plate so bent I have to unfolded it but still it won’t get straightened I’m so mad 😡 never going back to this car wash place and I would never recommend to anyone 🤬 

jose v. 

on Birdeye

6 years ago

I have been going to Brown bear for over 30 years. I've never really had a bad experience until now. I've had to get my car washed a second time a few times but this time the attendant actually hit my car three times as I entered the wash. He yelled something which I couldn't discern. I rolled my window down and he was yelling "PUT IT IN NEUTRAL!" I said it is. What got me was that he hit my new car three times. After the wash I looked the car over briefly but will inspect it for damage when I get home. Needless to say I w... read more