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315 Lilienthal St, Cincinnati, OH, 45204, United States
Get directionsI stayed in this nursing home for several years after my stroke. I got along with all of the staff and all my needs were addressed and met with compassion and care. Rikki in admissions is a rock star and always went above and beyond the call of duty.
Brookside has been a great partner to work with our Hospice Team, The floor staff are always helpful and friendly, the house keepers and custodians are fantastic and do a great job keeping the facility clean and neat. The DON Andi does not hesitate to put a hand out to help and goes above and beyond with customer service, her phone is always on. The Admin Stacy is wonderful and responsive. We recently received a call from a family member who lost a loved one there, she reported that Dignity Care Hospice Team was phenomenal a... read more
Never. Ever. Ever. leave your loved one here. Ours was there only for a respite stay while we went out of state to check on other family. We arrived to pick him up to find out that no one knew his name (he has dementia and aphasia and can't tell you). He was being called "Carl" and other names. The name tag on the room entrance said a different name entirely. His dentures had ten days worth of dried glue in them, had never been cleaned, and didn't even fit in his mouth correctly. Staff made visible gestures and audible sound... read more
If you have an organization that is looking to do volunteer work the fourth floor of this facility could really use some cheering up. The staff are friendly but completely overwhelmed. Brookside has taken on way too many patients and don't have near enough staff to provide adequate care. The building itself smells terrible and is extremely dirty. Luckily my dad was only here a few weeks. I feel terribly for the patients who live there long term.
Quite honestly, I would suggest that someone who has done you decades of wrong and evil, on a dark and cold rainy night, drop them , him or her, off here at brookside , brookside UNhealthMIS care AGE. Then buy yourself a good steak .this bldg should be a dust collector . Permanently Closed. Just my opinion
Brookside Healthcare Center has a 3.3 star rating with 70 reviews.
Brookside Healthcare Center is open now. It is open 24/7.
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