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Brooks Brothers
- Clothing Rental
- Richmond, VA
About this business
Location details
9200 Stony Point Pkwy Ste 135 Richmond, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an outstanding experience with **Edyta at the Brooks Brothers Richmond store**, who helped me build a complete new professional wardrobe for a new job. From the moment I walked in, she was warm and welcoming, and she took real time to understand my style before gently pushing me outside my comfort zone. Edyta's product knowledge was excellent — she fitted me for both **1818 Milano and Classic fit suits**, along with shirts, sport coats, trousers, and chinos, and steered me toward colors and patterns I never would have ... read more
Went to Brooks Brothers to get a shirt and tie for an upcoming wedding. Was also looking for a casual sport coat to replace an old one. Our sales assistant, Edyta, was very helpful and made sure the shirts fit well. Crazy how the fit changed with the formal shirt being 15.5"/34", but the casual shirt being 16"/33", I never would have gotten that correct without her help. She also pointed out two sport coats on the discount rack and I ended up buying both. She made sure everything was interchangeable so I feel like I got a lo... read more
I had an outstanding experience at Brooks Brothers thanks to Nick, Alejandro, and Edyta. They were all incredibly kind, welcoming, and professional from the moment I walked in. Each of them went above and beyond to provide exceptional customer service. They were patient, knowledgeable, and genuinely interested in helping me find exactly what I needed and doing transactions. Nick, Alejandro, and Edyta are a true asset to Brooks Brothers, and their professionalism and warmth are the reason I’ll gladly return. Thank you all for... read more
Nick at this location is awesome. I went in ready to buy an 1818 suit and he guided me through the fitting process and was a great resource to help me find the perfect suit. I have received a lot of compliments on my suit and MORE IMPORTANTLY, I feel like the most handsome person in the world. Thank you Nick!
Arrived at the store at 2:00pm on a Wednesday and the doors were locked. I looked inside and was motioned to "shew" away from the store. No one came to the door to advise what was happening. This level of disrespect is unacceptable. Will not be returning!
Frequently asked questions about Brooks Brothers
How is Brooks Brothers rated?
Brooks Brothers has a 4 star rating with 63 reviews.
When is Brooks Brothers open?
Brooks Brothers is closed now. It will open at 9:00 a.m.
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