Joseph Julian P. on BirdEye
a year ago
08/15/2019, 02:05 AM
You wrote a review for Brooks Brothers A moment ago
1.0 star rating 8/15/2019
Brooks Brothers is over. Mind as well shop at Walmart for clothing. I do not in general leave reviews good or bad, but I must say that I am done shopping at Brooks Brothers and have canceled my account. After purchasing a jacket at the Brooks Brothers in Rome last month I brought the jacket for tailoring to the Newbury Street, Boston Brooks Brothers, after the State Street, Boston Brooks Brothers did not even have a tailor on the premises that day. My wife also purchased additional items of clothing. After leaving Newbury Street I received a call saying that my tailoring couldn't be completed -- they actually could not sew a small string on the back of the lapel under the button hole. I ended up speaking to three individuals, all of whom were completely ignorant concerning men's clothing. I went back to the Newbury Street Brooks Brothers, retrieved my jacket, explained to them that in all my years of purchasing suits and jackets I had never had such a pathetic experience. My and my wife's earlier purchases were refunded, and I canceled my Brooks Brothers account. Please don't waste your time and money at Brooks Brothers, their time is over. There are many local women and men who furnish men's and women's clothing, patronize them and leave this version of Walmart to its own demise.