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Brookline Bank

3.3

About this business

Location details

323 Walnut St, Newton, MA, 02460, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.36 reviews
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Carlos Alvarez's profile image
Carlos Alvarez 
on Google
3 years ago

I was greeted at the door very kindly. But when I went to go speak with the teller she was rude in this respectful. I kindly asked her if I could have a few $2 bills and she lied to my face saying she didn't have any when they were clearly in her register. I will be talking to the branch manager. 

Alex Zvagin (Burchell's Jewelry)'s profile image
Alex Zvagin (Burchell's Jewelry) 
on Google
3 years ago

Very Good service. Nice people. 

Katrin Surkan's profile image
Katrin Surkan 
on Google
3 years ago

The employees at this branch give exceptional service! They skillfully and efficiently helped me, the employees friendly and knowledgeable. I would highly recommend! 

Matt Ferker's profile image
Matt Ferker 
on Google
5 years ago

The manager marina is a lier. I have been with brookline bank for almost 13 years. Love the service at the other branches, especially newton centre. This one however is terrible. No one cares. They lie right to you face. Completely put off by these people. If it weren't for Lillian and all the other wonderful people I have met there over the years, I would have closed my accounts on the spot. 

Jie Li's profile image
Jie Li 
on Google
5 years ago

I had a similar horrible experience with other reviewers. Marina is a horrible representation to that branch. I have to close my accounts with Brookline Bank due to 3 fraud activities across 2 of my accounts over past 5 weeks. The whole process was very stressful and Marina not only didn't try to help or apologize to our situation. The last words from her before I left the bank was "There is nothing we can do to protect you from fraud". If this is the case, I would rather save my cash under my pillow. Very sad to see how thi... read more

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Frequently asked questions about Brookline Bank

How is Brookline Bank rated?

Brookline Bank has a 3.3 star rating with 6 reviews. 

When is Brookline Bank open?

Brookline Bank is closed now. It will open tomorrow at 9:00 a.m. 

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