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Brookhaven Villas

3.1

About this business

BrookHaven is a retirement community that provides assisted living and nursing care services for senior citizens. It offers restorative nursing services for various neurological and orthopedic conditions. The community maintains a more than 12,000-square-foot rehabilitation facility that provides physical, occupational and speech therapies. BrookHaven features a gym, spa, beauty salon and dining rooms. It offers dressing, bathing, cleaning, grooming and laundry services. In addition, the company provides medication managemen... read more

Location details

1 Country Ln #1, Ohio 45309, Brookville, OH, 45309, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.154 reviews
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Angela Hatfield's profile image
Angela Hatfield 
on Google
2 weeks ago

Would give them no stars but was not a choice. Overnight staff is horrible left my Mom naked in bed with diaper draped over her because they were too lazy to keep changing her. Had her drugged up and was in a catatonic state. For her safety had to remove her from this awful place. If you love your loved ones do not go there 

Dee Carrington's profile image
Dee Carrington 
on Google
a month ago

My uncle was in there 17 days. The care and food were horrible most of the time. One night he only had a piece of pizza that looked like card board and a cup of fruit. They never gave him the drink he wanted and we always had to have them bring something else. One day he did not get breakfast or lunch. A friend that was there went and asked for him to get some food. Call lights were not answered for hours especially at night. Until we complained he was never got up on the bedside commode and he could do this. Very understaff... read more

Mister Holbert's profile image
Mister Holbert 
on Google
a month ago
MrTeri1997's profile image
MrTeri1997 
on Google
3 months ago

Definitely agree about the poor food and quality! We have been complaining for a year now about over cooked vegetables that are mushy. Fish that about an 8th inch thick with half inch of breading. When my mother asks for more of anything, she is told they ran out. They fill out a menu every morning. Many times they receive something different because they are out of what was scheduled that morning. Tonight's "smoked sausage" was a plain hot dog on a plate!!!LoL Is that even a nutrients serving of protein????? 

Todd Shilt's profile image
Todd Shilt 
on Google
3 months ago

Late retrieving patients from the hospital. No UTI prevention protocol in place despite being asked about it for 25 years. Food is low quality and quantity. For example, 5 French fries. 

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Frequently asked questions about Brookhaven Villas

How is Brookhaven Villas rated?

Brookhaven Villas has a 3.1 star rating with 54 reviews. 

When is Brookhaven Villas open?

Brookhaven Villas is closed now. It will open at 9:00 a.m. 

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