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Brookhaven Manor

4.1

About this business

Location details

401 W Oakbrook Dr, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.18 reviews
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Rj Reindel's profile image
Rj Reindel 
3 weeks ago

Brookhaven Manor isn’t just a community—it’s a family. And that’s something you can feel almost immediately after walking through the doors. There is a warmth here that is difficult to put into words. It’s in the staff member who knows a resident by name and remembers how they take their coffee. It’s in the laughter coming from the dining room, the conversations in the hallways, and the way someone always seems to notice when a resident could use a smile, a helping hand, or simply someone to talk to. The staff at Brookhaven ... read more

John's profile image
John 
4 months ago

My mother is currently a resident at Brookhaven Manor, and I have serious concerns about her safety and the facility’s response to those concerns. I have personally observed concerning behavior from the activities specialist, Amber, while she was on duty, including appearing disoriented and not fully attentive to residents. I brought this to the attention of staff and management, but no meaningful action was taken. It is extremely troubling that concerns about staff conduct affecting vulnerable residents are not being addres... read more

Crystal Hughes's profile image
Crystal Hughes 
9 months ago

The staff at Brookhaven Manor is exceptional! There ED Crisandra is kind and always there to help support her residents. There staff and residents are welcoming and love to help the Ann Arbor community. They recently assisted a local hospice company in collecting can foods for a local shelter. You are greatly appreciated and I highly recommend your community! 

Jennifer Fansler's profile image
Jennifer Fansler 
a year ago

I have a downsizing/decluttering/estate sale business and I have several clients at Brookhaven. The residents love living here, the food is good and they have plenty of activities for residents to participate in. The Executive Director, Chris, is amazing. She really cares about the residents and it shows! I would give Brookhaven 5 stars if it weren’t for the on site medical service, Excellence. Excellence is very territorial and if a resident wants to use an outside service for any of their needs, they will make it impossibl... read more

Ann LaPointe's profile image
Ann LaPointe 
2 years ago

Frequently asked questions about Brookhaven Manor

How is Brookhaven Manor rated?

Brookhaven Manor has a 4.1 star rating with 8 reviews. 

When is Brookhaven Manor open?

Brookhaven Manor is closed now. It will open at 8:30 a.m. 

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