Brookfield Rehabilitation and Healthcare of Cascadia

Alder 

on Google

a month ago

Nursing is great but upper management is absolutely horrible. They do not send the residents home or to other facilities with the info and things they need nor do they do their job to make sure the person leaving is leaving safely. They do not handle appointments or medication/equipment orders properly or at all. When leaving they put all the paperwork and scheduling on the patient or patients family. Which from experience with multiple other facilities this is not what is done elsewhere, it’s just laziness on their part. Ag... read more

Abella 1 

on Google

4 months ago

Don't believe the vague reviews. They recently had a red hand for ABUSE by Medicare. They have a two-star for staff because they don't hire enough people - which turns into neglect and abuse. We witnessed a lot of it and left. They retaliated against staff - heard them saying they reported the violations and were retaliated against. It's one of the worst. Constant RCS surprise inspections. An ombudsman told me this company is being investigated. We reported A LOT to the state. They use a lot of agency staff that don't care -... read more

Heather Ashby 

on Google

5 months ago

Brookfield is a wonderful facility with a caring and dedicated staff. They have been a breeze to work with. Their commitment to compassion and quality truly sets them apart. Thank you all. Highly recommend! 

vivian costa 

on Google

5 months ago

I can’t say enough about the incredible care the staff has towards our beloved patients at this nursing home. The staff goes above and beyond to ensure every resident feels comfortable, safe, and valued. From the compassionate nurses to the attentive caregivers, everyone is truly dedicated to providing top-notch care. The team is not only professional but also genuinely kind, taking the time to get to know each resident and their individual needs. The environment is warm and welcoming, and it’s clear that the staff truly car... read more

Brenda McPeake 

on Google

8 months ago

Though it's an older building, it is currently in the process of getting a face-lift. The care my dad received while here was EXCEPTIONAL. It is recently under new management, within the last 2-3 months, & they are making many positive changes & updates. Maria, the Chief Nursing Officer, is so welcoming as is her entire staff. The staff is very accommodating, super attentive, and checked on my dad several times throughout each day. They were consistent in responding quickly(within 3-6 mins) each time the nurses' call button ... read more