Brookdale Springfield Briarwood

Steve Erickson 

on Google

2 weeks ago

The staff at Timber Pointe is amazing! Jeanie at the front desk is always helpful and there to answer question! Margie who oversees the med-techs, is the reason we stay there. Margie is someone who we can always count on! This is huge for me as a son knowing my mom is being taken care of! The reason for the 4 stars instead for the five star is because since the new company took over, short staffing is happening more often. And, the food could use some improvement for my mom's taste. Overall, because of the people working the... read more

Darlynn Wilson 

on Google

3 weeks ago

We have two family members living here at Timber Pointe. Their apartments are bright, spacious and clean. The food overall is very good and the care they receive is very good as well. There are many excellent and caring people here from housekeeping to care givers, med techs, nursing staff, the front desk and admin. I would especially like to point out the help of Jeannie Lindle, our resident traffic controller. Thank you to everyone who gives their best to care for those we love. 

Bored Silly 

on Google

5 months ago

My MIL was there and ot was the worst care EVER! She was over medicated and staffwpuld argue over who would change her. The food was deplorable and left on the kitchen counter instead of being set up at her bedside as she was bedridden. The director was EXTREMELY dismissive over any of our concerns. I wouldn't let my dead dog live here!!!! 

Eric Lundberg 

on Google

5 months ago

My wife and I were so impressed with the ease and welcome experienced when my wife chose Timber Pointe for her Mother. The staff is exceptional and very available for questions to ease concerns that arise when navigating the uncharted waters of this difficult transition in caring for an elderly parent.