Brightwater Senior Living

Cheryl H. 

on Birdeye

2 months ago

If I knew then what I know now, I would never have chosen Brightwater for my parents. Don't let the 24hr nursing staff give you a false sense of comfort. I trusted that the nurse on duty would give my mother thorough care when I reported that she was unresponsive on the phone. I will always regret not having called for outside help and that's something I now have to live with. When I later asked for information as to what times the nurse checked on my mom and what she checked for, the resident manager was unable to give ... read more