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4355 West W Emerald St Suite 295, Boise, ID, 83706, United States
Get directionsIf you’re considering Brightstar for your loved one, please think twice. From my experience working there, what happens behind the scenes is nothing close to the “quality care” they advertise. Clients deserve real care, not to be ignored, overmedicated, or treated like a task to get through quickly. Too often, concerns from staff about residents’ well-being were brushed off. Instead of taking time to help people the right way, the easiest route was taken — even if that meant more medication instead of actual care or attentio... read more
My family has been so happy with Bright Star Memory Care. Our mother needed memory care and bright star is the perfect fit for her. The care is amazing. They are all so passionate and affectionate to the residents there. They go above and beyond to encourage the residents to engage in activities and they all take great care to make residents as comfortable as possible. We have been blessed to have such great care and the residents all seem so happy and are always smiling. The food there is made daily and always looks and sme... read more
DO NOT SEND YOUR FAMILY HERE! THE STAFF IS 95% incompetent. Some needs to call adult protective services
I have purposely let 6 months pass since the deaths of my parents before posting my review. It is largely taken from the email I sent the owner after their deaths. Let me preface it by saying I am an allied health professional with 40+ years of experience. I visited my parents daily for the approximately 90 days they collectively resided at BrightStar Prickly Pear Memory Care Home, save a necessary break of 2 days. I owed them that much and had a good relationship with most of the young, variably experienced but kind caregiv... read more
BrightStar Care Homes Boise has a 3.1 star rating with 10 reviews.
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