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Bright Horizons Corporate Headquarters
- Community & Social Services
- Newton, MA
About this business
Location details
2 Wells Avenue, Newton, MA, 02459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Edit: (leaving original review for context.) I was contacted about the issue, and the ticket was finally resolved to my satisfaction. This feels like they have 2 main problems: 1) a ticketing system with gaps of some sort that caused my issue to fall through the cracks (don’t have any suggestions there since I don’t know what ticketing system they’re using) and 2) a very poorly coded registration website (hint: a nice looking site means nothing if it lacks functionality. I would personally get a different web dev or 3rd part... read more
This app is extremely disappointing and feels like a total letdown, especially for something that’s supposed to support working families. It lacks even the most basic features — you can’t sort daycare options by distance, and after booking, it doesn’t even show the names of the facilities. That’s unacceptable for parents trying to make informed decisions. Worse, the entire Bright Horizons experience feels misleading. The backup care program offered through employers sounds great on paper, but in reality, it’s nearly impossib... read more
The backup care and in person centers are awful and unreliable. Don’t expect anyone to show up. 2 out of 3 business days in a row different people no-showed for backup care. The in person schools have very clear “favorites”, and are completely understaffed. Rules are not uniformly applied to all students. Facilities are not clean.
There’s a reason we’ve been voted best place to work so many years!
I tried to use Bright Horizons back up elder care for my mother in law in Florida. The benefit comes from my employer. It was an awful experience. They would set up care and then at the last minute it was cancelled, leaving me to find the coverage myself. Very unreliable. I’m very disappointed and would not recommend their services
Frequently asked questions about Bright Horizons Corporate Headquarters
How is Bright Horizons Corporate Headquarters rated?
Bright Horizons Corporate Headquarters has a 4.3 star rating with 57 reviews.
When is Bright Horizons Corporate Headquarters open?
Bright Horizons Corporate Headquarters is open now. It will close at 6:00 p.m.
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