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Whoever they hired to do the concrete they did a horrible job and it was cracking within a couple months. Tim obrien homes would do nothing to address this. After 1 year it was starting to break chunks out in the cracked areas.
Business response:
Laurel - We're very sorry to hear that you are having issues with your driveway. It looks like we did address your concerns during your 11-month warranty review in October 2019 and sealed your walkways, driveway, and back patio in an effort to prevent further cracking/chipping; however, there is no guarantee that this will completely eliminate future cracking in your concrete flat work, especially given our winter climate. If you have more specific questions on concrete maintenance and preventative care, please reach out to ... read more
We are in the planning stages of building our forever home with Tim O’Brien. I wanted to give a few shout-outs because our experience has been impressive so far. Kimberly was so helpful, went the extra mile and linked us to Renée Bailey who has been AMAZING. She’s patient, organized, detail oriented and QUICK to respond. Our first meeting with Mallory was wonderful, she is so knowledgeable and validating. We can’t wait to see our beautiful home. Thanks Tim O’Brien Homes and your wonderful staff!
We initially were going to build with another builder, but before moving forward we decided to look at Tim O’Brien Homes based on a recommendation from a co-worker. We knew the neighborhood we wanted to build in and they happened to have a model there, so we stopped in to take a look. We met Renee Bailey and a quick “we’ll just check it out and move on” turned into a two-day marathon session discussing options, making jokes and of course being overwhelmed. We had never built a home before, but Renee was very easy to work wit... read more
Applause, applause for Renee Bailey and Tim O’Brien Homes! Early last year, we decided to downsize. Despite a relatively good market, it proved a year of fits and starts. We began intent on buying an existing home, but decided it might be better to build. We consulted one builder, then worked more closely with another. All to no avail. It simply was not to be, due to multiple factors. We owned a beautiful home in Madison with definite curb appeal in a great neighborhood. Lots of interest, no offers, and in retrospect, probab... read more
I worked with Renee Bailey and she was absolutely incredible. She knows her job inside and out! She responds quickly, has a lovely sense of humor and bends over backwards to keep her clients happy. Highly recommend.
Tim O’Brien Homes is a builder who takes pride in their work and stands by their product. I cannot say enough great things about the builder. When a problem with a model home (built by Metropolitan Builders Association with Tim O’Brien as a contractor) developed a problem, Tim O’Brien was the one who came through. Despite being out of warranty and having an exterior problem not related to Tim O’Brien Homes, Tim personally took on the project without hesitation to make things right. Even though he was not obligated to, Tim fi... read more
Business response:
Thank you so much for your kind words, Ryan. We appreciate all of your feedback and are excited to build you your new home when the time is right!
We had an excellent experience building a semi-custom home with Tim O'Brien, starting with the initial planning through the 1-year warranty period, and every step in between. The responsiveness, attention to detail, and willingness to exceed expectations by everyone we worked with at each phase resulted in a home we love. The quality of the construction and energy efficiency is beyond expectations as well. Eric Evans was fantastic to work with during the build process and Dan Shudy has been equally fantastic during the warra... read more
If you are considering building a home with TOH, don’t. My 2 year old house leaks like a sieve and TOH tells me it’s normal. Ice build up inside the house and all normal. The house should be cold. All normal. Are you kidding me? Worst experience of my life to have to deal with this company. Even the window that doesn’t open leaks.