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Mercedes-Benz of Alexandria Collision Center
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Love this dealership the are very nice and helpful to help you get a new vehicle
I went in there for a safety inspection. They cracked my windshield! First they told me it was already cracked. I demanded to see the pictures they took of my vehicle when it was brought in and it clearly showed a clear and crack free windshield. Then I was told that it was an insurance issue and to get my insurance company to fix it. I am dissappointed in that outcome. I even had the manager (Mr John Linden) write a note on my receipt stating they are the ones who cracked my windshield. I sent an email to the General Manage... read more
I went in there for a safety inspection. They cracked my windshield! First they told me it was already cracked. I demanded to see the pictures they took of my vehicle when it was brought in and it clearly showed a clear and crack free windshield. Then I was told that it was an insurance issue and to get my insurance company to fix it. I am dissappointed in that outcome. I even had the manager (Mr John Linden) write a note on my receipt stating they are the ones who cracked my windshield. I sent an email to the General Manage... read more
Until Malik Sallieu takes care of that issue, only 1 star is awarded because you cannot give negative stars.
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