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Exact Care
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Horrible company to try to work with. My grandmas nurse recommended this company to us about 8 months ago. We switched immediately and the medications have been messed up every single month. We were receiving the medications the same day she was due to run out of the prior box. I got them to move the shipping up 1 week and the next month pack was missing more medications than it included. I called customer service and they told me they didn’t have refills from the doctor. I called the doctors office and they had confirmation... read more
Horrible company to try to work with. My grandmas nurse recommended this company to us about 8 months ago. We switched immediately and the medications have been messed up every single month. We were receiving the medications the same day she was due to run out of the prior box. I got them to move the shipping up 1 week and the next month pack was missing more medications than it included. I called customer service and they told me they didn’t have refills from the doctor. I called the doctors office and they had confirmation... read more
Stay away from exact care. Not only do the representatives lie to u the supervisors also lie. My doctor sent a prescription over on a Monday. I called to c if they had received it, they said yes, so I ask can a courier bring it out because it’s antibiotics and I really need it. The representative told me yes They can send the meds next day, I ask what time she said call back Tuesday morning and they will give u a time. I called back Tuesday morning representative told me a courier would deliver by 8pm Tuesday, never seen my ... read more
Stay away from exact care. Not only do the representatives lie to u the supervisors also lie. My doctor sent a prescription over on a Monday. I called to c if they had received it, they said yes, so I ask can a courier bring it out because it’s antibiotics and I really need it. The representative told me yes They can send the meds next day, I ask what time she said call back Tuesday morning and they will give u a time. I called back Tuesday morning representative told me a courier would deliver by 8pm Tuesday, never seen my ... read more
My father just started receiving 24/7 care at home. The company that cares for my father decided to pre-package my father’s meds by contracting ExactCare WITHOUT any authority. I only found this out when last month a bunch of prescriptions were sent to my father’s house. Strange since Dad gets all of his medications from the Veteran’s Hospital which is 7 miles away for Free. I then received a bill last month and informed them that we didn’t set pharmacy with ExactCare and whoever answered the phone with ExactCare agreed when... read more
My father just started receiving 24/7 care at home. The company that cares for my father decided to pre-package my father’s meds by contracting ExactCare WITHOUT any authority. I only found this out when last month a bunch of prescriptions were sent to my father’s house. Strange since Dad gets all of his medications from the Veteran’s Hospital which is 7 miles away for Free. I then received a bill last month and informed them that we didn’t set pharmacy with ExactCare and whoever answered the phone with ExactCare agreed when... read more
My father just started receiving 24/7 care at home. The company that cares for my father decided to pre-package my father’s meds by contracting ExactCare WITHOUT any authority. I only found this out when last month a bunch of prescriptions were sent to my father’s house. Strange since Dad gets all of his medications from the Veteran’s Hospital which is 7 miles away for Free. I then received a bill last month and informed them that we didn’t set pharmacy with ExactCare and whoever answered the phone with ExactCare agreed when... read more
My father just started receiving 24/7 care at home. The company that cares for my father decided to pre-package my father’s meds by contracting ExactCare WITHOUT any authority. I only found this out when last month a bunch of prescriptions were sent to my father’s house. Strange since Dad gets all of his medications from the Veteran’s Hospital which is 7 miles away for Free. I then received a bill last month and informed them that we didn’t set pharmacy with ExactCare and whoever answered the phone with ExactCare agreed when... read more
USE CAUTION!! NOT RECOMMENDED!!! You can easily find a better, more reliable place to do business. They sent the wrong medication dose for consecutive months. Each time using excuses. Finally admitted it was their error and they would remove the charges. But they didn't. Very frustrating to work with. Difficult to get correct meds delivered as expected. Do not use them to supply medications to persons who cannot double check the dosages and even the meds themselves as they may send the incorrect ones. I would **NOT** recomme... read more