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Emergency Room (ER) at Baylor Scott & White Medical Center - Frisco
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THIS HOSPITAL HAS THE WORST BILLING DEPARTMENT IVE EVER DEALT WITH. I have done the research with Medicare and have told them how to fix the error and they are still incompetent. I should not have to research with Medicare!!! The phone system is useless and no one will follow up.
Business response:
Hi Katie, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
They put me through the wringer. Three days of post op. Get there on surgery and then they canceled surgery. They gave some bogus reason and then blamed the doctor. The doctor told me it was the hospital and he had proof. Incompetent! They seem nice on the surface but they don’t know anything. Lack of training!!
Business response:
Hi Suzanna, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
They put me through the wringer. Three days of post op. Get there on surgery and then they canceled surgery. They gave some bogus reason and then blamed the doctor. The doctor told me it was the hospital and he had proof. Incompetent! They seem nice on the surface but they don’t know anything. Lack of training!!
Business response:
Hi Suzanna, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
RecommendedToday, I journeyed into BSW for a minor surgery and was completely blown away by every single nurse and doctor that I encountered. They were truly sweet, compassionate people that cared about their patients. I loved it here and am so thankful for everyone’s support and skills. I highly recommend them and Dr. Goldstein. Such a wonderful hospital.
Today, I journeyed into BSW for a minor surgery and was completely blown away by every single nurse and doctor that I encountered. They were truly sweet, compassionate people that cared about their patients. I loved it here and am so thankful for everyone’s support and skills. I highly recommend them and Dr. Goldstein. Such a wonderful hospital.
Business response:
We appreciate you taking the time to share your review, Chelsea! Your feedback is very important to us in our ongoing efforts to provide service of the highest quality to our patients.
Best hospital service and awesome maternity and postpartum staff.
Business response:
Thank you for taking the time to share your review, Asha. Your experience is very important to us and your feedback is greatly appreciated.
Best hospital service and awesome maternity and postpartum staff.
Business response:
Thank you for taking the time to share your review, Asha. Your experience is very important to us and your feedback is greatly appreciated.
My daughter has been here since 9 am and have not been able to talk or see her since they took her to preop. I understand this crazy world however patients needs should be met first. If you had made it clear from the beginning I would never have stayed at this hospital since 9 am this morning, risking my health, but I did because it’s my daughter. She has been I. Recovery since 12:30 and still isn’t ready to come home and still cannot see or talk to her. SHAME ON YOU!!!!
My daughter has been here since 9 am and have not been able to talk or see her since they took her to preop. I understand this crazy world however patients needs should be met first. If you had made it clear from the beginning I would never have stayed at this hospital since 9 am this morning, risking my health, but I did because it’s my daughter. She has been I. Recovery since 12:30 and still isn’t ready to come home and still cannot see or talk to her. SHAME ON YOU!!!!